Getting Started

At AmeriHealth Caritas Florida, it is our priority to make it easy for you to get care and to help keep you healthy.

Use the resources below to begin your journey to a healthier you:

• View a printable Quick Start Guide (PDF)
• Pick an AmeriHealth Caritas Florida primary care provider (PCP) and schedule your first checkup.
• Register for the Member Portal.
• View your ID card.
• Read your Member Handbook:
• Member Handbook — English (PDF)
• Member Handbook — Spanish (PDF)
• Member Handbook — Creole (PDF)
• View important phone numbers

If you need help or have any questions, call Member Services toll-free at 1-855-355-9800 (TTY 1-855-358-5856).

Forms and important information

• Initial Health Screening Questionnaire (PDF)
• Member Contact Information Update Form (PDF)
• Choosing a Personal Representative (PDF)
• Authorization for Disclosure of Health Information (PDF)
• How and Where to Get Care (PDF)
• Freedom of Choice Form (PDF)
• Consent for Voluntary Suspension Form (PDF)
• Private duty nursing gap in care (PDF)