Preparing for a Hurricane

2023 Hurricane Idalia

For our members affected by Hurricane Idalia, we are here to help you.

  • Early medication refills are available for members in the following counties: Alachua, Baker, Bay, Bradford, Brevard, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Flagler, Franklin, Gadsden, Gilchrist, Gulf, Hamilton, Hardee, Hernando, Hillsborough, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Nassau, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, Sumter, Suwannee, Taylor, Union, Volusia, and Wakulla Counties.
  • Florida Department of Children and Families (DCF) has opened their Family Resource Support Centers to access disaster relief resources. Visit the Family Resource Support Center website for the most up-to-date information. You may also call 1-850-300-HOPE (4673) to speak to a Hope Navigator for assistance.
  • Visit for more information on shelters, food assistance, distribution sites and more.

Please contact AmeriHealth Caritas Florida Member Services at 1-855-355-9800 (TTY 1-855-358-5856) if you need additional assistance. 

Make a plan

  • Start thinking about where you and your family will go during a weather emergency. 
  • If you have pets, you should think about where they will go; emergency shelters don’t usually take animals.
  • Keep in mind that you may have access to telehealth for your medical needs during a storm.
  • Check the guidelines at your local shelter ahead of time to find out about any COVID-19 screenings or requirements.
  • If you have special medical needs, go online to register for the special needs shelter in your county.  

View a list of shelters by county

Make a kit

  • Keep supplies on hand, like medications and extra food and bottled water.
  • If you plan to stay in a shelter, you should also bring personal protective equipment, like face masks and hand sanitizer.

Recommended items

Stay informed

  • Tune in to the news when a storm or hurricane is developing nearby. Listen to evacuation orders. Don’t wait until the last minute to leave.
  • To get in touch with AmeriHealth Caritas Florida in a weather emergency, call Member Services at 1-855-355-9800 (TTY 1-855-358-5856). You can also check our website for updated information.
  • If you have problems getting medications before evacuating for a storm, please call Pharmacy Member Services 1-855-371-3963.

These other websites can help before or during a weather emergency: