Training and Education

AmeriHealth Caritas Florida is pleased to invite providers to join us for a Cultural Responsiveness Training webinar (Culturally and Linguistically Appropriate Services [CLAS] Training).

• Wednesday, November 16, 2022 at noon
• Wednesday, February 15, 2023 at noon
• Wednesday, May 17, 2023 at noon

To register, please go to https://www.surveymonkey.com/r/CLASREG to submit your registration.

AmeriHealth Caritas Florida is pleased to invite providers to join us for a comprehensive New Provider Onboard Training webinar

• Every second Friday of the month at noon.

To register, please go to https://www.surveymonkey.com/r/AHCFLnewprov to submit your registration.

AmeriHealth Caritas Florida is pleased to invite providers to join us for a quarterly HEDIS training webinar.

• Wednesday, February 15, 2023 at noon
• Wednesday, June 14, 2023 at noon
• Wednesday, September 13, 2023 at noon
• Wednesday, November 15, 2023 at noon

To register, please go to https://www.surveymonkey.com/r/HEDISprovtrain to submit your registration.

AmeriHealth Caritas Florida is pleased to invite providers to join us for Psychological First Aid.

Training is designed for providers to help survivors manage emotional distress and cope with post-disaster stress and adversity. This online course is developed by the National Center for PTSD and the National Child Traumatic Stress Network. This five-hour online course offers 5 CEUs upon completion. Providers may sign up for this no-cost training here (PDF):

This course covers the following:

• PTSD

• Suicide prevention (survivors’ guilt)
• Depression

 Mental health resources for providers:

• Support for compassion fatigue
• Reduce burnout > workforce retention
• Strengthen ability to practice effective medicine

With the recent focus on trauma-informed care, AmeriHealth Caritas Florida offers an additional opportunity for information and training. We invite you to join our NEW Disaster Trauma ECHO Series (Extension for Community Healthcare Outcomes) as an introduction to the importance of practitioner wellness and emotional well-being. Topics include Neurobiological Effects of Trauma on the Brain, Challenges of Working with Trauma: Burnout and Compassion Fatigue, and Normalizing the Human Response: Lived Experience of Responding to Disaster Trauma.

The Disaster Trauma ECHO Series offers seven event dates, each with a unique, independent, one-hour lunch-and-learn topic to improve content knowledge and share evidence-based practices. Training begins Tuesday, March 28, 2023, and runs from noon to 1 p.m. every two weeks. Each session is eligible for one continuing education unit (CEU).

What is Project ECHO? Developed at the University of New Mexico Health Sciences Center, the Extension for Community Healthcare Outcomes, or ECHO model, is now used nationwide in the U.S. as well as internationally. For more information on Project ECHO, please visit https://echo.unm.edu. For a complete list of dates, topics, objectives, and CEU credit details; please visit full information available here (PDF).

To register for a session, please visit: https://amerihealthcaritas.zoom.us/meeting/register/tJckceqsrz8jEtSl8lq3T5OfsXIehDaVA4Aj.

If you have questions about this notification, please contact the ECHO Program Coordinator at 1-855-410-6639 or projectecho@amerihealthcaritas.com or call Provider Services at 1-800-617-5727.

Effective June 1, 2023, AmeriHealth Caritas Florida will require prior authorization from eviCore Healthcare for the covered health care services listed below:

• Medical oncology
• Radiation oncology
• Molecular genetic testing
• Diagnostic sleep testing
• Pain management
• Occupational therapy
• Joint and spine surgery
• Physical therapy

Services performed in conjunction with an inpatient stay, 23-hour observation, or emergency room visit are not subject to prior authorization requirements. Services performed without following prior authorization requirements may not be reimbursed, and reimbursement from our members is not permitted.

Online orientation sessions require advance registration. Each orientation lasts approximately one hour. All eviCore programs for AmeriHealth Caritas Florida are listed on the schedule below; select the appropriate program training session based on your physician specialty.

How to register for an orientation session:

1. Go to http://eviCore.webex.com
2. From the menu bar on the left, select WebEx Training.
3. Click the Upcoming tab and choose the session you want to attend.
   Each session will be listed with the health plan name and program specialty, e.g., "AmeriHealth Caritas Florida Provider Orientation for Medical/Radiation Oncology."
4. Click Register next to the session you wish to attend.
5. Enter your information to register for the selected session.

 After you have successfully registered for the live WebEx session, you will receive an email containing the toll-free phone number, meeting number, conference password, and a link to the web portion of the session. Please keep the registration email. You will need this link and the call-in number provided to join this selected web conference session.

AmeriHealth Caritas Florida Provider Orientation for Medical/Radiation Oncology

AmeriHealth Caritas Florida Provider Orientation for Genetic Testing

AmeriHealth Caritas Florida Provider Orientation for PT/OT

AmeriHealth Caritas Florida Provider Orientation for Pain Management/Joint and Spine Procedures

AmeriHealth Caritas Florida Provider Orientation for Sleep Medicine